Examine an unconventional approach used to rectify an operational or procedural mistake
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Critically examine an unconventional approach used to rectify an operational or procedural mistake. You are required to draw upon key management concepts which can be used in multiple ways challenging conventional wisdom or the established knowledge. The issue is where a CEO requested from an employee to deviate from procedures to facilitate a request from a friend of his. The employee objected and felt that procedures must be followed and was ultimately terminated by the CEO.